How to fix a laptop that won’t connect to Wi-Fi
It’s happened to all of us: You grab your laptop to watch a movie, but when you sit down and open your browser, your computer won’t connect to Wi-Fi. What should you do?
At Asurion, our experts help millions of customers get the most out of their tech and resolve their device problems. Here’s their guide to why your laptop won’t connect to Wi-Fi—and how you can fix it.
Why won’t my computer connect to Wi-Fi?
There are many reasons why your Mac® or PC laptop might have trouble joining a wireless network. Here are some of the most common issues:
- Your device is in airplane mode or has Wi-Fi turned off.
- Your router is down.
- You’re entering an incorrect Wi-Fi password.
- Your laptop is too far from your router.
- Your device may not support the Wi-Fi network it’s connecting to.
How to fix your laptop so it connects to Wi-Fi
If your computer won’t connect to Wi-Fi, the solution could be something simple—restarting it is always a good first step—or more involved. Try each of these options until one of them gets your Apple® or PC laptop back online.
MAKE SURE WI-FI IS TURNED ON
It may sound simple, but checking to make sure your Wi-Fi didn’t accidentally get turned off is the first troubleshooting step you should take.
On a Mac:
Go to the Apple menu in the top-left corner. Then click System Preferences > Network. If you see a Turn Wi-Fi On button, click it and connect to your network.
